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Moorgate Branch - EC2Y 9DT - 0207 250 0855

iPhone & iPod Mail-in Pack

The fast, easy and secure iPhone and iPod repair solution

With easy to use instructions, a pre-addressed and pre-paid Special Delivery envelope, the Emergency Mail Pack is an ideal solution for iPhone and iPod users who need a fast and reliable repair service.

See our full range of prices for iPhone and iPod repair

Fix my iPhone Mail-in Pack - Emergency iPhone Repair Mail Pack

48 hour iPhone Repair

You receive your repaired iPhone or iPod Touch back within 48 hours*, fully tested and ready to go. The service is quick and easy to use and we provide (as always) an unrivalled customer experience throughout.

* For iPod Touch repairs (other than screens) these may take longer than 48 hours.

iPhone and iPod Pricing

£10 off any repair with your voucher (included in the mail-in pack) or £12 off any accessory. Prices below include the £10 discount:

Model Glass LCD Both Front Back Other repairs*
iPhone 3G £55 £55 £75 - - £35
3GS £55 £55 £75 - - £35
4G - - - £89 £50 £35
iPod Touch 1/2/3 Gen £40 £40 £65 - - £35
4th Gen - - £75 - - £35

* Includes speaker, home button, battery and dock replacement

Track your phone

We use Royal Mail Special Delivery, and you can track your phone using the Track & Trace system:

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picture of the mail in pack

What's in the box?

Order a pack today
(Includes £10 discount voucher off any repair)

Available at these online stores. Click a logo to purchase from a trusted site:

Protective Air Bag

Protective Air Bag

Our Specially made iPhone Air Bag will fully protect protect your phone from further damage when inside its cushioning walls. We have tested all types of protection bags and our new Air Bag is the best by far. Giving you total piece of mind throughout the whole process, knowing your phone is well protected wherever your sending it from. You can see for yourself how well our Air Bags perform by watching one of our Heroes testing the Air Bag to its fullest.

Label Lock

Label Lock

The amazing new Label Lock no residue tamper proof label.

A new generation of high security label seals has arrived, delivering security you can see. For use on a wide range of applications, LabelLock automatically voids if opened or interfered with, clearly signaling a security breach with an irreversible warning. And through its innovative design, the new LabelLock label locks in place yet lifts without trace, ensuring no damage whatsoever to the product, packaging or surface. LabelLock tamper proof labels can be used anywhere where security is high priority. Securing peace of mind couldn't be simpler, or more cost effective. Just LabelLock and leave.

For more information please see the Label Lock website

Royal Mail Special Delivery Polybag

Royal Mail Special Delivery Polybag

We have paid for the postage, all you have to do is pop to the post office and send your pack over the counter in the ploybag provided in the pack. You can track your parcel along the way.

  • Guaranteed delivery before 1.00pm
  • Guaranteed Saturday Delivery for a small surcharge
  • 99%* UK coverage
  • Online tracking
  • Electronic Proof of Delivery
  • Insured up to 500

We also send your iPhone back via Royal Mail Special Delivery, so you're fully covered.

Order a mail-in pack today…

Available at these online stores. Click a logo to purchase from a trusted site: